Packaging - what type do you use?
Standard packaging is with bubble-wrap/cushion foam pouches/neoprene around the item, inside a bubble-bag. Special orders and auto-select will adapt the packaging to cater for the product/delivery.
for the purchase of an oil/love nibble, either a bubble bag, box, gift box or carton is used. A neoprene sleeve can be used to maintain a cool temp.
for a purchase of perfume, the bottle are gently cushioned in a pretty little box or bag inside a kraft-paper/other-filled box, inside a bubble-bag
for a purchase of a hard-copy book (when available), the book is inside a bubble-bag.